So you’re confused about social media stories. You’re not sure exactly what they are, how they work, and why you should care about them. Maybe it’s just one of those things that young ones do and you should stay away from. After all, your business is already doing fine with basic social media tools. Or is it?
Believe it or not, social media stories can do wonders for your business, especially in engaging your audience or customers. It’s also pretty easy to use!
But first, what are stories anyway?
They’re the circles that appear on top of your social media app or the colored circle around someone’s social media icon. These are temporary photos and videos that disappear after 24 hours. Unimpressive so far, we know, but it gets better!
So what else can you do with the Stories feature?
Well, aside from posting photos and videos, you can add:
- Emojis (of course)
- Location stickers
- Account tags
- Emoji sliders
Pretty cool, eh?
But, how can you use it for your business?
Good question. For one thing, people use stories to update people on what they’re currently doing, seeing, and experiencing at the moment– yes, without having to worry about clever captions and editing because it’s going to disappear after 24 hours anyway!
You can provide customers an authentic sneak peek into your business and who you are as a brand. Build interest and intrigue! If you’re a cafe, you can post videos of the kitchen where the burger patties are grilling and the bestseller brownies are baking. If you have a delivery service, you can post a story that shows that the packages are ready to be picked up to be delivered.
The best part about it? It encourages engagement! You can get to know your client and know what they’re thinking because it’s so easy to respond to you now! Simple Yes or No polls can give you insights on what your customers want. The Questions feature can help your customers ask about your brand and for you to slide easily into their dms. You can use the Countdown feature to let people know when your sale is coming up. You can link to your website, share your business’ locations, add hashtags, share your recent posts and other people’s posts, and so much more!
And don’t worry, if you’re unsure how to layout your stories, there are free templates available online that you can customize for your business. So it’s time to take advantage of these new features and use them to build your audience.
Need more help? RMS Tech Spa can take the stress out of social media marketing for you.